WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Shipping Policy

Are we able to ship to you?

Recent changes in federal law have presented us with new logistical challenges. The PACT Act has greatly increased the difficulty of shipping vape products to customers’ homes. FedEx and UPS have stopped shipping vape products. Good news! The USPS is allowing vape shipments to continue for now pending the publishing of the final rule in the Federal Register. Purchase today while USPS is still a shipping option.

We are working with our logistics partners to ensure that we can service all U.S. customers. If we cannot currently ship to your zip code, we apologize for the inconvenience. If you provide a zip code that we cannot ship to currently, please provide your email address and we will inform you as soon as your zip code is available for delivery.

Our logistics partners are working on solutions to ensure accessibility to all U.S. customers as soon as possible at the most competitive price point. Thank you for your patience.

Free Shipping:

We currently offer FREE domestic shipping option on all orders within the United States for qualifying* product orders of $99 or more, excluding any applicable excise taxes or sales taxes. Shipping is provided, with "adult signature," upon delivery and a flat rate of $14.00 for the first pound will be applied for non-qualifying orders.

Free shipping offer does not apply to international orders shipping outside of the United States, Hawaii, Alaska and in certain jurisdictions where prohibited.

Free shipping offer does not apply to certain designated hardware or certain items not shipped from of our Las Vegas warehouse.

In regards to our free shipping option, there are no guarantees on the timeline of the shipment, however, most orders dispatch within 1 business day and after your order dispatches it will take 1-3 business days for delivery with USPS, please see map below to estimate which date range you are in.

 

 

 

 

Order Processing:

In most cases, all orders will ship within 1-3 business days of placing your order. If you place your order over the weekend (Friday through Sunday), please allow extra time to process your order. This estimate does not include the actual shipping times, which are listed when you make your shipping option selection at checkout.

We do our very best to ship orders as quickly as possible. Our shipping schedule may vary slightly during extremely busy times such as sales events and during the holiday season.

 

Delivery Times:

Once your order is processed for delivery, you will receive an e-mail confirmation that your order has shipped, along with tracking information.

 

State Laws:

We currently do not ship to the following states due to current state regulations:

  • Arkansas
  • Utah
  • Vermont
  • Nevada
  • Maine
  • APO/FPO/DPO Addresses

We currently do not ship to the following cities due to current regulations:

  • Chicago
  • San Francisco

Shipping Rates:

All shipping methods and rates are listed when you place your order at check out.

In the event that you receive the message, "No shipping rates available for your area", this means that we currently do not ship to the address or location that you have provided. If this is an international order and you are receiving this message, there may be restrictions on sending products to your country. Please contact our Customer Support Team for additional information.

Back Orders:

In the unlikely event that a product in your order becomes unavailable, we will attempt to contact you for a an alternative replacement item, or may at our discretion remove the item from your order and issue a refund back to your credit card or other method of payment.

International Orders:

International shipping delivery times are not guaranteed.

Due to the large number of international shipping locations, we cannot provide estimates on delivery times.

In the event that your international order is returned to us by customs, we will notify you of the status and may attempt to reship your order, or may at our discretion cancel the order and refund your purchase.

Damaged Or Missing Products/Order:

In the event that you receive your order and there is product damage, broken bottles, wrong flavors, incorrect nicotine levels, etc., please take a picture of the products immediately and e-mail them along with a brief description of the problem to our Customer Support Team, and they will assist you in resolving the problem. 

If you have any questions, please contact our Customer Support Team at support@ejuices.com.

 

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AGE VERIFICATION

The products sold on the eJuices.com website are intended for adults ONLY! By entering eJuices.com, you certify that you are of legal smoking age, at least 21 years old.

WARNING: Before an order can be accepted by eJuices.com, your age will be verified through a robust age checking software and database at checkout.
Attempted purchases by minors will be REJECTED.

I am under 21

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